Refund policy

Return / Refund Policy:

  • Damaged or Defective Items: If the item is damaged or defective, please contact us within 1 day of receiving the product, and we will work with our suppliers to send a replacement. You must send us photo evidence at: VasterzOfficial.BusinessEmail.com
  • Wrong Sizes: Unfortunately, we cannot accept returns for size exchanges as items are made to order. Please ensure you check our sizing chart carefully before ordering.
  • Custom Orders: Personalized or custom-made products are not eligible for return unless they arrive damaged or defective.