Refund policy
Return / Refund Policy:
- Damaged or Defective Items: If the item is damaged or defective, please contact us within 1 day of receiving the product, and we will work with our suppliers to send a replacement. You must send us photo evidence at: VasterzOfficial.BusinessEmail.com
- Wrong Sizes: Unfortunately, we cannot accept returns for size exchanges as items are made to order. Please ensure you check our sizing chart carefully before ordering.
- Custom Orders: Personalized or custom-made products are not eligible for return unless they arrive damaged or defective.